• building HIPAA compliant software


  • Automation has long ceased to be the privilege of only large businesses. IT technologies have evolved to such an extent that development has become financially available to small and medium-sized companies. We are particularly interested in cloud CRM https://light-it.net/blog/hipaa-compliant-crm-for-healthcare-features-and-key-perks/ systems. Indeed, the system for business today does not speak only lazy. But few people can simply explain what it is, what it takes and how much it costs.

    HIPAA means the Health Insurance Portability and Accountability Act. Only you or your personal representative is entitled to access your records. A healthcare provider or health care plan may send copies of your documents to another provider or medical plan only as necessary for treatment or payment or with your permission.

    HIPAA Compliance directs covered companies and business partners to protect the confidentiality and security of patient information at any time. If they do not, they may be liable under federal law. In addition, they must grant a person all the rights that he has under HIPAA. Closed persons must have a written and binding agreement with business partners, announcing the complete confidentiality of patient information.

    In turn, building HIPAA compliant software allows CRM companies to conduct their activities without deviating from requirements.

    Imagine an Excel spreadsheet with your customer base, but only when you click on a customer's name opens a convenient card that contains the entire history of working with it - from the first call to the purchase. Here you can listen to calls, see the history of purchases, create documents by template, write email or sms, set a task.

    When a customer calls you, CRM offers to open his card, and you immediately greet him by name. Even if before this buyer was led by another manager, you will easily answer his questions without any "clarification and call back." CRM itself will send the customer an SMS about the status of the order and remind them of the appointment. As a result, you save time - both your own and the client. So, make him more loyal and determined to buy.

    https://en.wikipedia.org/wiki/Customer_relationship_management